Refund Policy
At GlowPulse, your satisfaction is our priority.
30-Day Return Policy
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund.
Eligibility
- Item must be unused and in original packaging
- Return request must be made within 30 days of delivery
- Proof of purchase required
How to Request a Refund
Email us at support@glowpulse.store with your order number and reason for return. We will respond within 24–48 hours.
Damaged or Defective Items
If your item arrived damaged or defective please contact us immediately with photos and we will send a replacement at no cost.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Processing Time
Refunds are processed within 5–7 business days after we receive the returned item.